NOW HIRING PART-TIME
Front Desk Concierge - Houston, Texas
Are you professional, dependable, and passionate about helping people? We are seeking a Front Desk Concierge to be the welcoming face of a luxury apartment community. In this role, you will create a 5-star resident experience by providing exceptional customer service and front desk support.
Responsibilities:
- Greet residents, guests, and visitors with a warm and professional demeanor
- Manage front desk operations and maintain a clean lobby environment
- Assist residents with inquiries, amenity reservations, and community policies
- Receive and log packages / deliveries (Luxer One or package room management)
- Coordinate service requests and communicate with onsite management
- Monitor lobby activity and maintain building security protocols
- Assist with resident events, notices, and community engagement
- Answer phones, respond to emails, and support office administration
Qualifications:
- Previous customer service, hotel, retail, or hospitality experience preferred
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to multitask and remain calm under pressure
- Experience with property management software is a plus
- Must be reliable and punctual
- Weekend or evening availability is a plus
What We Offer:
- Competitive hourly pay
- Weekly direct deposit
- Growth opportunities within the company
- Supportive and professional team environment
- Training provided